Frequently Asked Questions
Our team is ready to assist you! Start a chat for quick support. Talk to Us
We provide a wide range of services including tower infrastructure, co-location, build-to-suit solutions, small cells, Distributed Antenna Systems (DAS), and edge computing. We also offer network maintenance, monitoring, and renewable energy solutions for telecommunications infrastructure.
Yes! We specialize in 5G-ready infrastructure, providing co-location on existing towers or custom-built towers for 5G network deployment. We also offer small cells and edge computing to enhance 5G coverage, especially in urban areas.
We serve a variety of industries, including telecommunications, agriculture, healthcare, industrial manufacturing, and smart cities. Our infrastructure supports IoT, 5G, and data-heavy applications across these sectors.
Absolutely. Our infrastructure includes towers designed for rural and remote areas, powered by solar energy and energy storage systems. We aim to bridge the connectivity gap in underserved regions.
We offer customized pricing based on the scope and scale of each project. Our pricing model covers co-location fees, build-to-suit costs, maintenance, and energy management services. We also provide volume discounts for large-scale deployments and special incentives for new clients.
Yes! You can submit your project details through our website, and our team will prepare a custom quote tailored to your specific needs. The quote will cover infrastructure, deployment timelines, and any additional services required.
Yes, we offer volume discounts for projects involving multiple towers or long-term agreements. We also provide incentives such as waived fees and discounted maintenance services for new clients or strategic partnerships.
We offer 24/7 monitoring and maintenance services for all our towers. Our AI-powered systems continuously monitor performance to predict and resolve issues before they impact service. Additionally, we offer preventive maintenance to ensure maximum uptime.
We guarantee 99.99% uptime for all our infrastructure. This ensures that your network remains operational with minimal downtime. In the rare event of an issue, our rapid response team is available to resolve it within hours.
You can contact our technical support team anytime via our dedicated support hotline or email. Additionally, clients can use our customer portal to submit support requests and track the status of ongoing issues.
The process starts by contacting us for an initial consultation. During this consultation, we’ll discuss your needs, goals, and challenges. Afterward, we’ll provide a customized proposal and quote. Once the agreement is finalized, we’ll move into the deployment phase.
Deployment timelines vary based on the project scope. For co-location on existing towers, deployment can be completed within 1-2 months. For build-to-suit projects, timelines typically range from 3-6 months, depending on site acquisition and regulatory approvals.
Yes, we take care of all necessary regulatory approvals and permits for tower installations. Our team handles the entire process to ensure compliance with local regulations and accelerate project timelines.
Edge computing involves processing data closer to the source rather than relying on centralized data centers, reducing latency and improving real-time responses. Nyenyezi offers tailored edge computing solutions, ideal for applications requiring low-latency performance, such as autonomous vehicles, industrial automation, and smart cities.
Our infrastructure is built to support a wide variety of IoT applications, ranging from smart meters to connected vehicles. We provide scalable solutions for industries such as agriculture, healthcare, and manufacturing, enabling large-scale IoT deployments with reliable connectivity.
Yes, many of our towers, especially those in remote areas, are powered by solar energy and backed by energy storage systems. This reduces reliance on traditional power grids and contributes to our sustainability goals.
Nyenyezi is committed to sustainability through initiatives like deploying solar-powered towers, utilizing eco-friendly materials, and aiming for carbon-neutral operations. We also work closely with local communities to ensure that our projects have a positive environmental and social impact.
Yes, we actively partner with mobile network operators (MNOs), technology providers, and local governments to expand our network infrastructure. If you are interested in exploring a partnership, please contact us through our Partnership Inquiry Form on our website.
You can start by submitting a partnership inquiry through our website. Our team will review your submission and schedule a consultation to discuss your goals and how we can collaborate on co-location or other infrastructure opportunities.